Terms and Conditions:
SA Tours and Safaris(PTY) LTD [TOUR SA]
P. O. Box 2806,
Durbanville,
7551
Cape Town,
South Africa
Support Telephone No: +27 21 975 2189
travel@toursa.com
Reg No. 97/19213/07
Director: R Hann
DESCRIPTION OF SERVICES
SA Tours and Safaris (Pty) Ltd is an inbound travel operator specialising in southern Africa.
Professional Services are offered to:
Reservation Services:
DELIVERY POLICY
Subject to receipt of payment, requests will be processed within 1 working day and delivery confirmed by way of email confirmation and vouchers (for booking reference number provided).
PAYMENT
Once reservations have been confirmed, a non-refundable deposit of 25% is required to hold reservations. Full payment is required 8 weeks prior to travel and 45 days for groups.
Rates quoted in a foreign currency (e.g. USD) will be converted into ZAR at the applicable exchange rate at the time of payment.
Variable rates e.g. air fares; conservation levies etc. are subject to change without prior notification.
Do not e-mail your credit card details over the Internet as this could result in fraud beyond our control.
Kindly refrain from depositing CASH, as it attracts banking fees, which will be for you own account.
Telegraphic Transfers: you are responsible for all the bank levies, which are to be advised by your bank.
Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the SA Tours and Safaris (Pty) Ltd bank account, the details of which will be provided on requestCredit card acquiring and security
Credit card transactions will be acquired for SA Tours and Safaris (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.Customer details separate from card details
Customer details will be stored by SA Tours and Safaris (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.zaMerchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).Responsibility
SA Tours and Safaris (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goodsCountry of domicile
This website is governed by the laws of South Africa and SA Tours and Safaris (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
2. Terms and Conditions for All travel related services and accommodation inside South African National Parks - this excludes private lodges inside a South African National Park
3. Terms and Conditions for All travel related services and accommodation outside of South Africa
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The following Terms & Conditions apply to: All travel related services and accommodation All products represented are subject to availability at time of booking. Practical advice and details on dress, weather, etc, shall be provided after the reservations have been made. There are no extra costs incurred when booking accommodation through us and you, the traveler, benefit as you receive personal value added service from our friendly and experienced consultants. We love our business and it shows in our commitment to you, the traveler. AMENDMENT FEE A minimum of R50.00 per booking will be charged for changes / amendments made within 1 month prior to travel.
MEDICAL AND TRAVEL INSURANCE
TIPPING/GRATUITIES
VISAS
VOUCHERS
This booking and eventual contract between the client and TOURSA shall be deemed to be concluded in Cape Town, Republic of South Africa; and shall be interpreted according to the laws of the Republic of South Africa. In the event of any action hereunder, the Supreme Court of South Africa (Cape Town Local Division) shall have jurisdiction in regard thereto, not-with-standing that the amount of the claim may be within the jurisdiction of the Magistrate's Court. SPECIALS
SATSA MEMBERSHIP NUMBER 645 / SAACI MEMBERSHIP NUMBER S0828 Variation |
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SOUTH AFRICAN NATIONAL PARKS - TERMS & CONDITIONS All products represented are subject to availability at time of booking. Practical advice and details on dress, weather, etc, shall be provided after the reservations have been made. SA Tours & Safaris (Pty) Ltd [TOUR SA] are booking agents for South African National Parks and KZN Wildlife. There are no extra costs incurred when booking accommodation through us and you, the traveler, benefit as you receive personal value added service from our friendly and experienced consultants. We love our business and it shows in our commitment to you, the traveler. AMENDMENT FEES
AMENDMENT WHEN TRAVELLING
CANCELLATIONS / MODIFICATION CLAUSE
MEDICAL AND TRAVEL INSURANCE
TIPPING/GRATUITIES
VISAS
VOUCHERS
WILDCARD
SPECIALS
Variation |
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The following Terms & Conditions apply to: All travel related services and accommodation OUTSIDE of South Africa. All products represented are subject to availability at time of booking. Practical advice and details on dress, weather, etc, shall be provided after the reservations have been made. AGE LIMIT
AMENDMENT FEE
CANCELLATIONS CLAUSE
E & OE (errors & omissions excepted) LUGGAGE ALLOWANCE
MALARIA
MEDICAL AND TRAVEL INSURANCE
TIPPING/GRATUITIES
VISAS
VOUCHERS
This booking and eventual contract between the client and TOURSA shall be deemed to be concluded in Cape Town, Republic of South Africa; and shall be interpreted according to the laws of the Republic of South Africa. In the event of any action hereunder, the Supreme Court of South Africa (Cape Town Local Division) shall have jurisdiction in regard thereto, not-with-standing that the amount of the claim may be within the jurisdiction of the Magistrate's Court. SPECIALS
SATSA MEMBERSHIP NUMBER 645 / SAACI MEMBERSHIP NUMBER S0828 Variation |
©2009 TourSA.com
SA Tours and Safaris (Pty) Ltd (TOURSA)
All Rights Reserved
travel@toursa.com
Phone: +27 21 9752189 Fax: +27 21 979 1754
SA Tours & Safaris Pty Ltd (TOURSA) are Sales representatives for
South African National Parks
Disclaimer: SA Tours and Safaris Pty Ltd is not liable for any errors or omissions.
All pricing and itineraries subject to final confirmation.